Refund policy

Our 30-day return policy allows you to return items in original condition within 30 days of purchase for a full refund. Customer is responsible for return shipping costs. DAMAGED OR DEFECTIVE ITEMS If you receive a damaged, defective, or significantly different item, we'll provide a free replacement or full refund within 7 days of purchase. Please provide photos documenting the issue. Contact us at info@nikkicasa.com with your order number and photos for processing.